Handle cases online with automatic production of documents
Chatbot boosts CS performance all multi-media contents and action buttons during office hours and takes over the tasks completely after office hours.
Make good use of and effectively allocate shared resources to reduce learning and planning time
自動化訊息有助釋放同事時間,更增強客戶信心
“轉用Plantoo的Messenger系統後, 除了享有優惠券所帶來的客戶外, 更方便我們跟進/解答客人的問題,增加客戶預約對我們的信心。”
Carrie MA, Assistant Manager – Customer Service
An Oath Celebrant Service
The system has revolutionised the way we practise
“Not only has S.Property met our expectations, it has far exceeded what we had imagined a knowledge management software would do,”
Helen Chan, Partner
Lo & Lo HK